09-19-2008, 06:17 PM
I have a 2004 Lund 1800 Explorer SS with a single console. Well, the helm cap has started some cracking, so I took some pictures of the effected areas, and emailed them to Eric at Rapid Sport Marine. I got an email back in about 4 hours and he told me that Lund would replace the cap, no charge. That is the kind of service that keeps me a loyal Lund owner. Super service from both Lund and Rapid Sport Marine in Ham Lake, Mn......:bowdown:
09-19-2008, 07:40 PM
That makes you feel good about a boat company ...
09-20-2008, 05:11 AM
5 yrs old and they still take care of you...Thats great!:rock-on:
Hot Runr Guy
09-20-2008, 05:56 AM
Those 2 guys you were guiding for last weekend at the GTG must really be hard on equipment! I just had a similiar experience with the folks at Shoreland'r trailers, great to know that customer service is still alive and well out there.
09-20-2008, 08:56 AM
I think I remember this being a known problem with some consoles/boats. Been over 2 years since I replaced my Lund, but this sounds familiar...
09-20-2008, 07:04 PM
The console caps are built by an OEM supplier.
They make caps for many boat brands.
But the warranty on them varies from boat brand to boat brand.