Mercury's "conditional" new warranty

[mrbreeze]

Caught this on another board and thought somebody here might have an interest:

http://bbcboards.zeroforum.com/zerothread/337134-what-new-py2009-mercury-owners-need-to-know

"New this year. The PY2009 Mercury Outboard Retail Promotional Warranty is "Conditional". which means you must adhere to the recommended service intervals and maintenance recommendations as stated in the Mercury Owners Manual. Service must be completed by a Mercury Authorized dealer and any parts replaced will require the usage of genuine Mercury parts,oils & lubes."

[Yamaha]

Can you say YAMAHA !

Mercury is going the way of GM !

[boat nut]

I don't think I can believe that one. First of all, something that is "recommended", by definition isn't "compulsory". Second, it precludes anyone else's parts/lubricants from meeting their standards, and I think that might be against the law. I can take my Ford to a GM dealer and get an oil change, and as long as they use lubricants and filters which meet Ford's standards, Ford cannot void my warranty.

[dutchboy]

I don't think I can believe that one. First of all, something that is "recommended", by definition isn't "compulsory". Second, it precludes anyone else's parts/lubricants from meeting their standards, and I think that might be against the law. I can take my Ford to a GM dealer and get an oil change, and as long as they use lubricants and filters which meet Ford's standards, Ford cannot void my warranty.

Yep, I would have to agree, it doesn't seem right.

Be kinda like a boat company requiring you to buy only one brand of motor wouldn't it? Wouldn't make very good business sense IMHO.

[T Mac]

I don't buy that.
No offense..but I seriously doubt you will ever see that by any manufacturer.

Because I don't buy it... I looked it up.
You can, too.

If you go to the Mercury Marine website...and look under warranty...you will see that there is mention of this on extended warranty offerings..
But the original factory warranty is just as always.

[perchjerker]

my question is

what exactly it the "Promotional" warranty?

[Hot Runr Guy]

Maybe the key word here is "service" as in replacing some warranty part, as opposed to maintenance work?
HRG

[T Mac]

my question is

what exactly it the "Promotional" warranty?


PJ...
In general...or this one specifically?

In general... that would be a FREE extended warranty given to engine purchasers during a promotional sales period.

[perchjerker]

PJ...
In general...or this one specifically?

In general... that would be a FREE extended warranty given to engine purchasers during a promotional sales period.

Im asking about this one since this is the one we are talking about

:happy:

[mrbreeze]

And here I thought that an "extended warranty" as covered under a promotion (let's say for example a 3 +2 program) would be exactly the same as the regular, original, 3 year warranty...just for an additional 2 years. You are saying that is not the case?

Perhaps the critical thing here is that "service" is something different than "maintenance". Meaning that "maintenance" you can do at home, but service (maybe something more than a simple lower end lube change or spark plugs) must be done by a Merc shop.

[Jody Cutler]

I always thought the key word was Limited. To cover major problems and not normal ware and tair. For example engine linkage would be covered under original warranty but not under limited warranty. I have not really looked into mine that closely because it is free and if I use it I use it. If not oh well. My warranty expires the day I make my final boat payment. I had always let the dealer (TMac) tell me what was covered and what wasn't. 99.9% of the time issues were covered. I beleive the dealer has more to do with it than the factory.

[JLDII]

Most of your good dealers will work for the customer in dealing with the factory on most warranty issues.

Burning a cylinder because you used the wrong lubricant is not one of those things a dealer will take a chance on, as an example.