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View Full Version : To Aquaman? RE: waterheater problem


rwl
02-07-2001, 06:31 PM
Aquaman, were you the guy who posted about the problem with the water heater tubes? I would like that information again but could not find it. Went through the search but couldn't find the magic combination of search keys.

Thank You!
Rob

Pitts
02-08-2001, 05:12 AM
The water heater dip tubes of a lot of modles of water heaters disintegrate with age because of using the wrong plastic. The symptoms of this problem are your hot water runs out real fast. They are very easy to check for the average handyman just shut off your power or gas and drain down below the top of your heater then unhook the cold supply and unscrew the male thread from the heater fitting and the tube will pull out from the inside of the heater. If it is bad it will be falling apart or non existant. Replace it with one from a hardware or plumbing supply house because the recall is over and you will not get it fixed for free now.

Hope this helps
Send me an E-mail if you need better instructions.

Pitts

AquaMan
02-08-2001, 09:41 AM
I don't have the info any more, but I do know that the recall ended already if memory serves. I know that several others here have already taken advantage of the recall and had the work done. Maybe they saved the data. Anyone???

I will look around as well.

AquaMan~~~~~~~~~~~~~

--- "It all begins and ends at the water's edge"

BD
02-08-2001, 11:12 AM
I still have the info on my personal box. I'll put it up when I get back home.

Someday
02-08-2001, 03:17 PM
Sorry Scott, but I felt this was important enough for everyone here to read. I was forwarded this info from a buddy and it is authentic. Visit the website or read on.
www.kmsp.com/news/local/story.asp?con - tent_id=184886
E-mail me if you need the site due to a blended version above.
Below is what the site states.
"Water Heater Problem....
A LIST OF MAKES AND MODELS WHICH INCLUDE THE DEFECTIVE DIP TUBE IS LISTED AT THE BOTTOM OF THIS ARTICLE.
It's a consumer alert that could affect you. Your home may be one of millions with a little known problem that needs to be fixed. It could cost you a bundle if you don't act soon.
Cold showers are an annoying way to start a day. Kevin Barthel/HOMEOWNER: "We were constantly running out of hot water." They were becoming too common in the Barthel house.
Little did they know, their troubles were part of a nationwide problem affecting millions of homes. It's a problem that can be more damaging than a loss of hot water.
Turns out a defect in their water heater was to blame. Kevin started talking to his neighbors about his water heater problem. He discovered three of his neighbors owned problem water heaters."
In fact nine out of ten homes in the neighborhood had defective water heaters. But none of the homeowners were aware they could get them fixed for free, saving hundreds, even thousands of dollars. We're talking about a defect in most brands of water heaters made between 1993 and 1997.
Inside each one is a pipe called a dip tube. Cold water flows through it to the bottom of the tank, where it's heated. But millions of water heaters have faulty dip tubes, made of a plastic that disintegrates in hot water. Without that tube, the heater doesn't work right.
What's worse, tiny particles of plastic from the tube can clog up your plumbing system, damaging faucets and appliances like dishwashers.
Fixing the damage can be costly, hundreds, possibly thousands of dollars. But you won't have to pay a dime if you act quickly. You have until the end of December to file a claim to have the dip tube replaced and any damages repaired for free.
Kevin Barthel/HOMEOWNER: "It's such a large issue and I don't think anyone is taking the time to tell anybody."
Get a claim form off the internet at the website www.diptubesettlement.com. The site has a list of water heaters that are eligible for free repairs. Or call this toll free number, 800-329-0561, but be patient.
"When you call the number they just throw you through loops....push this number, push this number, 15 to 20 minutes to get a live person."
Claims must be postmarked no later than December 31st. After that, you and your water heater will be out in the cold.
THIS IS THE LIST OF MANUFACTURERSB & MODELS:
AMERICAN:
American, Craftmaster, Mor-Flo/American, Sabh (U.S.), U.S. Craftmaster, Ace, American Hardware, Best, Best Deluze, Apex, Aqua Temp, Aqua Therm, Aquamatic, Champion, Craft King, De-Limer, Deluze, Eagle, The Earl's Energy Saver Plus, Enterprise, Envirotemp, Four Most, Hotmaster, Hotstream, King-Kleen, King-line, Master Plumber, Nationaline, Neptune, Penquin, Prestige, Proline Plus, Quaker, Quick-Flo, Raywall, Revere, Riveria, Sands, Sentinel, Servi-Star, Shamrock, Special Deluxe, Standard, Super Eagle, Super-Flo, Supreme, Sure-Fire, Thoro-Clean, Tru-Test, Tru Value, U.S. Supply, XCL Energy Saver; Serial Number Ranges: 9332****** to 9712******

Water heaters manufactured by American Water Heater Company and purchased at Lowes do not contain Perfection Dip Tubes and are not covered by the settlement. Water heaters manufactured by American Water Heater Company and sold by HOme Depot under the brand name, "MOR-FLO", also do not contain Perfection Dip Tubes and are not covered by the settlement.
A.O. SMITH
A.O. Smith, Glascote, Perma-Glas; Serial Number Ranges: *H93****** to *C97******
BRADFORD WHITE
Bradford White, Jetglas; Serial Number Ranges: KH******* to KM*******, LA******** to LM*******, MA******* to MM*******, NA******* to MN******* and OA PA or PB.
RHEEM:
Rheem, Ruud, Rheem/Ruud, Richmond, Vista Therm, Citation, Aqua Therm, Energy Master, Vanguard, Cimarrom, Coast to Coast, Glas Fury, Lowe's, Marathon, Rheemglas, Rheemglas Standard, Servi-Star, True Value, Abs, Intertherm & Miller, Mainstream, Montgomery Ward, Professional; Serial Number Ranges: 0893****** to 0397******, 0599A**** to 0599F****
STATE INDUSTRIES
State, Reliance, Ace, Ambassador, Barnett, Century, Crosley, Energy Stretcher, Freedom, Freedom/Nipsco, Hardware House, Master Plumber/True Value, Mission, Nationaline, Patriot, Penfield, President, Regency, Sentry, Superior, The Plumbery, Therom-King, Top Line; For State Model numbers beginning with PRX-75, Prx-100, Prv-75 and Prv-100, and Reliance Model Numbers beginning with 5-75 or 5-100; Eligible Serial Number Ranges are as follows: G93******* to M93*******, A94******* to M94*******, A95******* to M95*******, A96******* to M 96*******, A97******* to F97*******
All State and Reliance brand water heaters with serial numbers beginningwith B95, C95, D95 are also eligible to recieve benefits under the Settlement.
All Sears Kenmore products, any water heaters with the words "Turbo", Sta-Kleen" or "Self Cleaning", water heaters with cold water inlest on the side of the water heater, and water heaters with model numbers with the letter "Z" or letters "NC" at or near the end of the model number are EXCLUDED from the settlement and do not contain Perfection dip tubes.
LOCHINVAR
Lochinvar, Energy Saver, Golden Knight, Knight; Serial Number Ranges, KH******* to KM*******, LA******** to LM*******, MA******* to MM*******, NA******* to NM******* and OA, PA or PB.
IF YOU HAD YOUR DIP TUBE REPLACED AFTER AUGUST 1993, PLEASE CALL FOR MORE INFORMATION.
CAUTION: The dip tube settlement web page has a lot more information but it can be hard to access due to heavy demand. If you can't get through try calling 1-800-329-0561. For additional information log onto Hot Water
.
www.diptubesettlement.com&q - uot;

rwl
02-08-2001, 03:35 PM
Thanks alot. I got what I needed and forwarded to my Dad. He said they were sending a claim form. His acted up this weekend and he did not believe me about this. Should have told him earlier I guess, what a bad son! How about those Remington 700's. It looks like another firestone coverup in the making.
Rob