Golden
03-28-2001, 03:32 PM
E-Mail:
The email is out of my hands, they say the server needs new parts and the parts are supposed to be here tonight, but they have told me that for 2 days now.
As soon as it's back up and running I will switch to a different company, but first I need to get my mail that they have had since saturday, I cannot just pull the plug. As much as I wish I could.
I have already lined up a new provider so it's just a matter of getting the past due mail first.
Server Speed:
I have been raking these guys over the coals all day today and they don't like me anymore than the email guys do, I'm verbally thrashing these guys almost hourly!
They are giving me the same story, parts are being installed tonight (is this excuse #1 in the handbook?)
I've made arrangements to move the server to a new location starting sometime next week. I don't have a problem paying for a service, I have a problem paying for a service I'm not getting!
Bear with me, I'm doing everything I can to resolve these issues as fast as I can.
If you think it's bothering you, think of it this way. I'm paying for the frustration!
Scott
The email is out of my hands, they say the server needs new parts and the parts are supposed to be here tonight, but they have told me that for 2 days now.
As soon as it's back up and running I will switch to a different company, but first I need to get my mail that they have had since saturday, I cannot just pull the plug. As much as I wish I could.
I have already lined up a new provider so it's just a matter of getting the past due mail first.
Server Speed:
I have been raking these guys over the coals all day today and they don't like me anymore than the email guys do, I'm verbally thrashing these guys almost hourly!
They are giving me the same story, parts are being installed tonight (is this excuse #1 in the handbook?)
I've made arrangements to move the server to a new location starting sometime next week. I don't have a problem paying for a service, I have a problem paying for a service I'm not getting!
Bear with me, I'm doing everything I can to resolve these issues as fast as I can.
If you think it's bothering you, think of it this way. I'm paying for the frustration!
Scott