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  #1  
Old 01-17-2017, 10:19 AM
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AllenW AllenW is offline
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Default MarCum VS485c Underwater Camera case ?

I have a MarCum VS485c Underwater Camera and it works fine, but the case has a flap that covers the top and front, I can not get the flap's velcro to meet fully with the cases velcro, allowing the top flap to open when I carry it.

Anybody else have this problem?

I am on email number 8 to marcum to try and get a response from them.

tia

Al
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Old 01-17-2017, 06:01 PM
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SkWalter SkWalter is offline
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Same issue with mine. I make sure the screen is completely flat and the camera/cable are compact. It's still tight but it barely catches.


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  #3  
Old 01-17-2017, 08:03 PM
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Quote:
Originally Posted by SkWalter View Post
Same issue with mine. I make sure the screen is completely flat and the camera/cable are compact. It's still tight but it barely catches.


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Thanks.
I'll have to do a bit of sewing I guess.
On email number 9 to marcum, about to give up and write them off, at least Humminbird has a chat line where you can actually talk to somebody.

Al
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Old 01-25-2017, 02:15 PM
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Well, after 15+ emails dealing with both the problem case and my log in password they are sending me a new case.

I had heard Marcum customer service was supposedly good, maybe but it shouldn't have took that many emails to get this done.

A chat line like Humminbird has would have helped greatly as once they finally got it straightened out, they were great.

Al
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Old 01-25-2017, 04:39 PM
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Let me know how the new one fits. If it actually fits right I may try to get a new one as well.


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  #6  
Old 01-29-2017, 09:27 AM
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Let me know how the new one fits. If it actually fits right I may try to get a new one as well.


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New one fits much better, bit of a pain changing them out, but now at least when I close the flap, it stays closed.

Al
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