|10-01-2019 08:47 AM|
we have done tech work for a number of dealerships. cars, boats, bucket trucks, etc. (disclaimer : I'm in sales) Most sales people can barely log onto their computers. Most responses you get is from the 1 person in the office that maintains the site, maintains the online inventory, etc.
in the pics you can clearly see its a tiller, your email is a smidge ****ty, its clear they just used the wrong description. That said, their response is completely ridiculous.
I also guarantee these other stories where people are getting no responses ARE from real commissioned sales people. turnover in sales is high because so many have no idea what they are doing. they think sales will just roll to them and even miss the ones that might.
i had a little old woman come up to me at a k12 edtech conference. Totally looked like a teacher who was just wanting to get my pens (swag)! some people (I did this too) would kind of say stuff like (give this information to whoever is in charge of technology) or try and basically brush them off. I was nice and cordial and explained what we did (it was a slow show so it was nice to just talk to someone). turns out she was the director of technology for over 60 charter schools all over texas. I got that business basically for being nice to someone i thought for sure had no business coming into the booth.
|09-28-2019 12:00 PM|
Many years ago, I walked into a local Lund dealership and inquired about purchasing a ProV. Salesman took a look at me and gave me that "yeah, right", because apparently I wasn't wearing a tuxedo. He told me that I should probably go to the other dealership, 30 miles away, because I would probably save money. Long story short, I left there that minute and drove the 30 miles. I bought one that day. I am on my second ProV from them and would not hesitate to buy a 3rd from them. And...they have great service after the sale.
I also have an interest in Warrior and a couple of months ago, I sent an inquiry to one of the dealers on WC Classifieds looking to price one to my spec's. I haven't heard back. Two months? That always makes me nervous because if they can't contact you back (in order to get a sale), how is the service after the sale going to be? I'm guessing just as good.
|09-28-2019 08:04 AM|
|09-22-2019 09:56 AM|
No response would have been better than that one. I wonder what in your original message turned the responder off?
|09-22-2019 09:42 AM|
|09-22-2019 09:05 AM|
|dauntless eye||my interest would be..should this dealership be named? would that be entirely inappropriate? I know i would certainly want to avoid them....I am on verge of buying my last boat and a 202 pro v gl is on my short list......it is tough enough wading thru the myriad of information(both on the internet and in brochures) to refine a selection of a particular brand and model..then to have to do a deep dive(which may not reveal all the facts) into each dealership you are considering...|
|09-19-2019 08:48 PM|
Knowing HRG personally, I can absolutely tell you all that he knows his boat intimately, and usually has the specs in front of him when he asks questions. I can also say with confidence, that a "road trip" to pick up a boat is nothing new to him. In fact, I recall one instance of a trip to a manufacturer to have his boat repaired! That dealership didn't want to sell a hull and trailer in my opine.
|09-19-2019 06:21 PM|
|Northwoodswalleye||I was boat shopping last summer and had my eye on a 2025 impact with 200 verado. Visited the local Lund dealer twice then went back for a test ride with the wife. I had a good price from him then added some electronics etc and asked for a new price via email. Called twice more in the next week and here we are more than a year later with zero response ever. Bought a ranger a few weeks later and now I’m glad he never called me|
|09-19-2019 05:41 PM|
In the OP's case he just wanted info so not sure much the manufacturer can do. I would for sure call the owner of that dealer they know sales people are harming their reputation.
|09-19-2019 05:29 PM|
Sales must be making them fat and sassy enough not to care about service.
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