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Old 10-29-2020, 03:27 PM
Mark R Mark R is online now
Join Date: May 2004
Location: Cedar Rapids, Ia, USA.
Posts: 1,247
Default Props to Treager

I have had issues with my Treager shutting down while smoking. Did the troubleshooting with Treager over the phone and determined it needed an RTD temp sensor. They mailed it to me but I had trouble getting the control cover off. I contacted them via chat and Rob at customer service worked with me for over an hour w/o success. So he called around and sent the service dept from Scheels out to get the grill and take it to their store to make the repair. They definitely exceeded my expectations by far.
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