Home   |  Message Board   |  Information   |  Classifieds   |  Features   |  Video  |  Boat Reviews  |  Boat DIY
Outboard motor service problem - Walleye Message Central
Walleye Message Central

Go Back   Walleye Message Central > Boats, Motors, Electronics and Trailers > Motors and Props

Thread Tools Display Modes
Old 04-19-2021, 11:33 AM
fergiefish fergiefish is offline
Join Date: Oct 2013
Posts: 164
Default Outboard motor service problem

Friend of mine took his boat in for suggested scheduled preventative maintenance on his 250 Yamaha Sho and 9.9 kicker at his dealer. Included replacement of the water pumps on each engine. He got the boat back, and was taking it out for the first time, and the large motor would not shift into gear; reverse or forward. Dealer knew what the problem was, but my friend asked what he should do when he got to the shop for his pain and suffering. I suggested the dealer pay for mileage and free winterizing in the fall for their negligence, or a gift card of some sort. Not expecting the moon but a free oil change in my opinion would smooth the waters so to speak. First time he has had in issue with his dealer. I question why you wouldn't test the engines out after replacement of the pumps to make sure everything was working as required. Any thoughts if I am out of line for the oil change idea?
Reply With Quote
Sponsored Links
Old 04-19-2021, 11:54 AM
sportfish1's Avatar
sportfish1 sportfish1 is offline
Join Date: Mar 2015
Location: Duluth, Mn
Posts: 599

I don't think you're out of line, but I do think they will. It sucks, but that's the way it goes nowadays.

Crestliner Sportfish 1750
Johnzuki 115
GMC Sierra
Fish in the box!
Beer on ice.
Reply With Quote
Old 04-19-2021, 12:26 PM
RMBin303's Avatar
RMBin303 RMBin303 is offline
Join Date: Mar 2019
Location: Colorado
Posts: 631

A good dealer would do either the oil change or some sort of future service credit. I don't think that is too much to ask for.
Reply With Quote
Sponsored Links
Old 04-19-2021, 12:46 PM
Bobby Winds's Avatar
Bobby Winds Bobby Winds is offline
Join Date: Jun 2015
Location: WNY
Posts: 10,741

I would ask the dealer to repair the problem while the boat was still hooked on his truck while he waits for the 30 minutes.
2015 Polar Kraft Frontier 179WT
2015 E-TEC 90 HO
2015 Trailmaster trailer
Lowrance HDS7 Gen 2 Touch unit networked to a LMS 520c
Lowrance Engine Interface cable
Minn Kota Power Drive V2 US2 now with i-Pilot
Custom designed and built rod holders
Custom designed and built down rigger platforms
All towed with my Trusty G2 '07 Toyota Tundra
Reply With Quote
Old 04-20-2021, 06:34 AM
REW REW is offline
Charter Member
Join Date: Nov 1999
Location: .
Posts: 38,256

Take it back to the dealer and have the problem repaired.

But, also ask the dealer start and run the motor in the tank - after the repair to insure that the job is complete and has been done correctly - with pictorial documentation to prove it.

Be safe
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

All times are GMT -6. The time now is 09:03 PM.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2021, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2021 DragonByte Technologies Ltd.