Originally Posted by vetleap
I have a blue tooth ulterra paired with a helix 10 and mine works as you describe.
So have you had any success with calling Humminbirds Customer Service to get any resolution to the problem? If so what have they told you to try? I have installed all the updates and still have not been able to make it work properly. I have not called in lately as I don't have time to wait on hold for 45 minutes to over an hour. It is just so frustrating to pay a lot of money to have something that is suppose to work and rarely does. Just curious, Thanks, Jim