Navionics not working

[Clam Lake Mike]

I have a new HD’s live9 with latest software installed.Bought new Navionics north premium card and when installed I only get a blue screen. Same thing happens in my hds7 cabon unit. Went though all the settings and still have blue screen and sometimes it locks the units up.

[jb_wi]

I bought the same card a few weeks ago and it booted right up in my Helix Gen 3 Unit. Do you have a friend close by with a locator you could test it in..or a Scheels etc?

[Clam Lake Mike]

Did the same thing in my Carbon unit. Was thinking of taking it to BPS and trying it in one of there units
Not sure if there unit would have latest update

[Wall-i-Lama]

If you did not purchase the card directly from Navionics, chances are that it needs to be activated and updated. You get one year free of updates when you purchase a card. I bought one from Amazon and had to updtae it to get the detail I needed.

Here is the link with instructions.

https://www.navionics.com/usa/my-card/activate-update

Good luck!

[Clam Lake Mike]

I did that this is not my first Navionics card

[sdwalleye621]

I have the same problem. I have the Navionics north premium card and it works fine in my carbon units, it does not work in my Live unit? They are networked together.

[Wall-i-Lama]

Originally Posted by Clam Lake Mike

I did that this is not my first Navionics card

Are you trying to load the map when the screen is a split screen or is it a full screen map?

[Clam Lake Mike]

Full screen. Maps come up when units are out of boats and not linked together

[Wall-i-Lama]

Users having similar issues on BBC.

Some advise to make sure both units have latest software, so check your carbon software level.

Might look on BBC for some other options. I've found there is better info over there when it comes to electronics.

http://www.bbcboards.net/search.php?searchid=17199622

[CMesserschmidt]

I would send an emaill to help@navionics.com


Make sure the card doesn't have the lock activated on the side as well.